Privacy Policy

01Information collected

Information lands in this site through two routes: forms a visitor chooses to fill out, and automated logs that record technical details about the browsing session.

Submitted directly

• Name, email, and phone number entered into a signup or contact form.
• Property details such as the address, condition notes, occupancy status, and reason for selling, supplied during a cash offer request.
• Any free-text messages a visitor chooses to send through the contact form.

Collected automatically

• Device type, browser version, operating system, and screen size, used to keep the site rendering correctly across devices.
• Approximate location derived from the IP address at session start, used to route inquiries to the right team and detect unusual access patterns.
• Pages viewed, time on page, and the referring source, used to understand which content actually helps a visitor and which falls flat.

02How information is used

The information collected supports a narrow set of operational and communication purposes. Anything outside that list calls for a separate, explicit opt-in.

• Preparing a written cash offer for a submitted property and following up on it.
• Coordinating walkthroughs, title work, signing dates, and other steps tied to a specific transaction.
• Sending service messages a visitor has opted into, including offer status, document requests, and closing reminders.
• Improving the website, fixing broken paths, and shaping content based on what visitors actually read.
• Detecting fraud, abuse, or attempts to misuse the platform, and protecting the rights and safety of other users.
• Meeting legal, tax, or recordkeeping obligations connected to a property transaction.

03Cookies and tracking

Cookies and similar storage techniques run on this site for a small set of reasons. Strict marketing cookies are not used, and no third-party advertising network is given a hook into this domain.

• Essential cookies keep core functions working, such as remembering form progress and session state during a single visit.
• Preference cookies remember small choices such as dismissed banners or selected language.
• Analytics cookies gather aggregated, non-identifying usage data to inform content and design changes.

Browsers can be set to block or clear cookies at any time. Doing so may interrupt some convenience features, but core cash offer requests still work without them.

04Sharing and disclosures

Property transactions involve a small set of trusted parties. Information moves to those parties only when required to complete the work a visitor has requested.

• Title and escrow companies receive seller details and property records to prepare a clean closing.
• Appraisers and inspectors receive address and access details when an in-person visit is needed.
• Service vendors such as email delivery, document signing, or secure file hosting may process limited information under written confidentiality terms.
• Legal authorities receive information only when compelled by a valid subpoena, court order, or applicable law.

No personal information is exchanged with advertising networks, data brokers, or analytics resellers.

05Data retention

Records are retained only as long as the underlying purpose requires.

• Active inquiry data stays in the system while an offer or transaction is in progress.
• Closed transaction records are kept for the period required by real estate, tax, and financial recordkeeping rules.
• Inquiries that go quiet for an extended stretch are reviewed and either archived or removed.
• Anonymized analytics data may be kept longer for trend analysis, since it cannot be tied back to a specific person.

06Security measures

Reasonable safeguards protect submitted information against unauthorized access, alteration, or disclosure.

• Encrypted connections (HTTPS) cover every page that accepts form input.
• Stored credentials are hashed with a modern algorithm rather than kept in readable form.
• Access to seller records is limited to personnel who need it for a specific file, and that access is logged.
• Routine reviews check for outdated software, weak configurations, and unusual login patterns.

No transmission over the public internet is ever fully foolproof, so additional caution on the visitor's end, especially around password reuse and phishing email, is always wise.

07User rights and choices

Depending on the visitor's home jurisdiction, the following rights may be exercised at any time.

• Access a copy of the personal information stored under a given email address.
• Correct inaccurate or incomplete information.
• Delete information that is no longer needed for an active transaction or required by law.
• Opt out of marketing communications via the unsubscribe link in any message or by replying STOP to an SMS.
• Restrict certain types of processing where allowed by local rules.

Requests can be submitted to the contact address below. A response usually lands within a reasonable timeframe and may require identity verification before changes are made.

08Children and minors

This site is built for adult home sellers. Accounts and property inquiries are not intended for visitors under the age of 18. If information about a minor is received in error, it is removed promptly upon discovery or notification.

09Changes to this policy

Privacy practices may evolve as services, technology, or laws change. Material updates are reflected here, and the date at the top of this page is refreshed to match. Continued use of the site after a change implies acceptance of the revised policy.

Where a change meaningfully expands how personal information is used, a separate notice is sent to active account holders before the new terms apply.

10Contact for privacy

For questions, corrections, or rights requests, reach out using the channels below. Every privacy-related message is read and answered by a person.